This next blog is a free topic for you all. One of the goals of this exercise is to get you all to increase your awareness of things that are happeneing out in the world that relate to our broad topics of customer insights and customer experiences. So, find something out there that captures your attention (positive and/or negative) and write about that.
I would still encourage you to try to connect it to our class readings/podcasts/discussions, but the overall topic is your choice. Those who do make better connections to the material are more likely to receive the full points.
Please keep in mind that the expectation is that the post is at least a page in legnth, based on a document that is single-spaced, 12 point, Times-New Roman font, and 1 inch margins.
Have fun with this!
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